From Pods to Prompts – My Engineering Journey

Site Reliability Engineer | DevOps Professional

DevOps Engineer with 4+ years of experience at Infosys, currently working as a Technology Analyst. Experienced in designing, deploying, and operating Kubernetes platforms, including building clusters from scratch on virtual machines and managing enterprise and managed setups using Rancher and AKS. Implemented secure service-to-service networking (MTLS) and traffic policies using Istio service mesh, and designed centralized monitoring and logging stacks to observe systems, investigate incidents, and perform root-cause analysis. Architected the DevOps foundation for Infosys’ latest AI offering, Infosys Topaz Fabric, covering automated build and deployment pipelines, Knative-based autoscaling, service mesh integration, and production-grade observability. One of the most interesting projects built is an AI agent that communicates with Kubernetes clusters via the Kubernetes API to assist with debugging and operational workflows. Also deployed and operated AI models on Kubernetes using vLLM, with a strong focus on reliability, scalability, and efficient resource utilization.I have managed 7 Kubernetes cluster for smooth flow of features from dev to qa to pre-production and production.

What I’m working on

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Infosys Topaz Fabric

Architecting the DevOps Foundation for Infosys Topaz Fabric: Building an Enterprise AI Platform Enterprise AI transformation demands more than just powerful models—it requires robust, scalable infrastructure that can support AI agents, services, and workflows at scale. As the DevOps Architect for Infosys Topaz Fabric, I designed and implemented the foundational...

Projects

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Infosys Cortex

Building Production Infrastructure for Infosys Cortex: A DevOps Journey Infosys Cortex is an AI-driven customer engagement platform that transforms contact center operations through intelligent decision-making and real-time insights. As a DevOps Engineer, I had the privilege of architecting and maintaining the critical infrastructure that powers this enterprise-scale platform. The Challenge...

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SRE AI agent with ADK Framework

Building an AI-Powered SRE Agent for Kubernetes Operations             In today's complex cloud-native environments, debugging Kubernetes clusters can be time-consuming and challenging. To streamline this process, I developed an intelligent SRE AI Agent that transforms how we approach operational workflows. What It Does The SRE...

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AI-Powered Conversation Analytics Platform for Call Centers

Building an AI-Powered Conversation Analytics Platform for Call Centers In today's customer-centric business landscape, call centers generate massive amounts of conversational data that remains largely untapped. I developed an intelligent Conversation Analytics Platform that leverages Generative AI to transform raw call recordings into actionable insights, revolutionizing how organizations evaluate and...

Experience

System Engineer
Infosys,
Kolkata | April, 2022 - January, 2023

As a System Engineer, I was deeply involved in the DevOps lifecycle, where I built and managed Kubernetes clusters from the ground up, designed and maintained CI/CD pipelines, and oversaw the entire infrastructure stack. My role demanded a strong problem-solving mindset as I routinely diagnosed and resolved complex issues across distributed systems.

In addition to hands-on infrastructure work, I developed proficiency in key foundational skills such as Linux administration, shell scripting, Kubernetes operations, and Docker containerization. This role not only strengthened my technical capabilities but also instilled a deep understanding of automation, scalability, and system reliability in modern cloud-native environments.

Senior Systems Engineer
Infosys,
Kolkata | January, 2023 - January, 2024

In my role as a Senior System Engineer, I expanded my expertise beyond infrastructure to include software development, focusing on Python-based and serverless cloud-native projects.

This position allowed me to work as a backend Python developer while continuing to apply my DevOps background, ensuring seamless deployment and reliable performance across environments. I gained hands-on experience with cloud platforms, serverless architecture, and modern development practices—bridging the gap between software engineering and systems operations.

Technology Analist
Infosys,
Kolkata | January, 2025 - May, 2025

CURRENTLY WORKING

As a Technology Analyst, I shifted my focus toward building intelligent applications powered by Generative AI. My work involved designing and developing AI agents and integrating them into scalable platforms using tools like Google ADK, LangChain, and MCP Server.

I was also involved in platform automation, streamlining workflows and enhancing system capabilities through intelligent process design. This role deepened my understanding of GenAI concepts, large language models, and orchestration frameworks, enabling me to build cutting-edge, AI-driven solutions that align with business objectives.

Certifications

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Infosys Certified Docker And Kubernetes Practitioner
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Generative AI Capsule Course
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Insta_awards 2023
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Insta Awards 2025

Badges & Skills

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AI-Builder
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AI-aware
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Studious Bee
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TechCohere Community

Education

10th (Madhyamic)
WestBengal Board of Secondary Examination January, 2012 - March, 2014

10+2 (Higher Secondary)
WestBengal Board of Higher Secondary Education March, 2014 - May, 2016

B.Tech
Maulana Abul Kalam Azad University of Technology May, 2017 - May, 2021